September 17, 2010

RefWorks - Subject guides

Hi Everyone,

Wondered if you could link the RefWorks and EndNote workshops into your Subject guides - I've done it for Public Admin. guide.

The appropriate links are:
RefWorks Workshops: http://library.uvic.ca/site/lib/instruction/refworks/refworks_workshops.html

EndNote workshops:
http://library.uvic.ca/site/lib/instruction/endnote/endnote_workshops.html

Posted by Inba Kehoe at 02:37 PM | Comments (0)

September 09, 2010

Refworks - Downloading Instructions

Hi Everyone,

I've added instructions for downloading citations from World Bank E-Library and MyiLibrary today: http://library.uvic.ca/site/lib/instruction/refworks/downloading/index.html

If you are in need instructions for any other major databases in your subject areas, please let me know.

Posted by Inba Kehoe at 03:46 PM | Comments (0)

RefWorks Handouts

The Fundamentals and Advanced handouts have been updated and plaed online:
http://library.uvic.ca/site/lib/instruction/refworks/refworks_workshops.html

Please let me know if you have any questions.
Inba

Posted by Inba Kehoe at 01:04 PM | Comments (0)

September 03, 2010

Copying/Printing Costs

From the loan desk:

Starting September 7th the cost of a photocopy or print will be increased to 12 cents. Increase in service costs warranted this change in price. There will be no increase to colour printing or photocopying. Signs will be posted at all service locations as well as on the Cash Card Manager machines to let library users know about the change in price.

Posted by Tracie Smith at 09:42 AM | Comments (2)

August 26, 2010

Mearns Open House - Friday, August 27

Open house in Mearns, formerly called the Agora (Friday morning, note time and name change).
- What: An opportunity for new faculty to spend some time in the building and learn about a wide variety of support services. This open house will be in the library, but not focused exclusively on the library. The bookstore, computer store, computing, elearning services and other departments will be participating as well.
- Where: The learning commons area and classroom 130
- When: Friday, August 27th, 9:30 to noon
- How: Each service will have a table with a large sign indicating what they do. New Faculty will be given a ‘road map’ (see attached) which outlines how the various services can assist them. This is a chance to not just talk about what we can do for them, but also to get started on working through some services. For example, Karen Kinnis will have a computer so that she can actually start building an e-reserves list together with an interested faculty member. Bring any handouts, brochures, examples of workshops and assignments you’ve done with faculty before. If you have a laptop bring that too so you can walk faculty through your subject guides or the library website. Give a new faculty member a quick tour of the main floor or show them where your office is. The objective is a ‘working open house’. The library’s services will focus on the following:

Talk with a Librarian about setting up a library workshop or assignment for your students and keeping up to date with research in your field
Set up course reserves and e-reserves with library staff
Learn about media equipment your students can borrow from the media library to complete course assignments
Talk to an archivist about using special collections and archives material in your teaching and research
Learn about copyright, UVic publishing services, and UVic Dspace

The most recent agenda for the three days of new faculty orientation is available here: http://www.ltc.uvic.ca/servicesprograms/documents/ECS2010FINALAgenda-Aug20_2010.pdf

Posted by Tracie Smith at 01:17 PM | Comments (0)

January 07, 2010

RefWorks / EndNote Update

RefMobile - We now have a link to information on how to connect to Refworks using a mobile device - see the left side bar after clicking on RefWorks.

Workshops - We will continue to provide links to Refworks and EndNote webinars. Face to face classes are not scheduled for this term. We will send requests for classes to the appropriate subject librarian. Please let us know if you need any assistance for classroom instruction in either of these areas.

LC computers:
- RefGrabIt has been installed on all the computers but there is a difference in setup for Firefox and IE browsers. Systems has installed the plug-in for Firefox and the bookmarlett feature for Internet Explorer.

- EndNote is only installed on the computers in Room 209 because fo licensing issues.

- Zotero has been installed for Firefox but it is not the latest version - so not all features are available.

Please let me know if you have any questions.

Posted by Inba Kehoe at 09:47 AM | Comments (0)

December 14, 2009

RefWorks/Endnote update

Just wanted to let you know that we are in the process of updating the RefWorks and EndNote websites.
1. We will be adding information on RefMobile and EndNote Web.
2. Also, we will be removing the menu bar at the top of each page and having available on the sidebar instead. This will allow for easier webstie management.

We hope to have the website restructure completed by the end of this week and the information for RefMobile and EndNote Web available in the new year.

Please let us know if you have any questions.

Posted by Inba Kehoe at 01:20 PM | Comments (0)

November 18, 2009

RefWorks - Medline update

We have updated the instructions for downloading citations from PubMed to RefWorks:
http://library.uvic.ca/site/lib/instruction/refworks/downloading/pubmed.html

Let me know if you notice any other instructions that need updating.

Posted by Inba Kehoe at 10:17 AM | Comments (0)

September 17, 2009

RefWorks

Hi,

We have had a few questions lately that we thought we'd share with those working the Library Help Desk.

We are in the process of adding this information to the RefWorks FAQs where appropriate.

1. Email to Register for RefWorks Account
Students have to use a UVic Email Address to register for an account.

2. Registering for classess
We have removed the numbering for the in-housing classes e.g. RefWorks Fundamentals 1, 2 etc. This seems to have created some confusion amongst staff and students. The numbering system was to show the number of classes we are offereing for each module of classes. We have not removed the numbering for the webinars - but if you think this is confusing - please let us know and we'll remove them too. :)

3. When asking students to send us an email -we would appreciate it if you would direct them to the form on the refworks pages rather than to Inba specifically. A few of us are answering the emails so it would be better if they are directed to a common email. It works in the same way that Reference questions are answered through askref.

Thanks for your assistance with the above.

Regards
Inba

Posted by Inba Kehoe at 12:18 PM | Comments (0)

July 23, 2009

Job Posting for Student Assistants

Students are starting to ask how they can work in the library as a student assistant this fall.

The Library Student Assistant job posting will be posted to the Career Services WorkWall for the week of August 10-14, 2009.
The “WorkWall” is an online job posting site that UVIC students can access using their Netlink ID. Instructions on how to submit a resume will be included in the posting. Students who are off campus will be able to fax in their resumes to Career Services.
Only short-listed candidates will be contacted.


**********************************************************
Marthese Cassar
Senior Assistant, Client Services Systems Support
UVic Libraries
250.853.3951
cassarm@uvic.ca

Posted by Inba Kehoe at 03:02 PM | Comments (0)

March 05, 2009

RefWorks Update

Hi Everyone,

1. Just wanted to let you know that in the last few weeks most of the questions have centred around the Group Code and why I can't register for an account.

I have given you the group code for UVic and so will not announce here.

The registration issue can be easily reactified - they need to use a UVic email address to register.

2. RefWorks at Scholar's Portal is also going to be upgrading their server this weekend. The work is scheduled to begin at 10pm on Sunday March 8 and end by 1pm on Monday March 9.

Let me know if you have any questions.
Inba

Posted by Inba Kehoe at 11:34 AM | Comments (0)

February 26, 2009

Library Photocopiers

Hi everyone,

I just wanted to pass on to the librarians who work at the help desk that all of the photocopiers in the building have now been defaulted to double sided copies to conserve paper.

If a user wishes to copy single sided there is a button on the right hand side of the copier display that they can press to switch to the single sided mode.

Thanks,
John

Posted by John Harris at 08:39 AM | Comments (0)

October 27, 2008

Math & Stats tutoring

From Pia:

From November 8th – 12th all Math and Stat Assistance centres on campus will be closed for Reading Week. This includes their locations in the SSM and engineering buildings and the Learning Commons.

Posted by Tracie Smith at 10:25 AM | Comments (0)

March 12, 2008

Libris Canadiana - New online resource

Libris Canadiana:
provides word, title, author and subject access to material published in a number of Canadian periodicals of historical significance, including Maclean's Magazine, The Financial Post, The Monetary Times of Canada, Massey's Magazine, The Canadian Bookman, The Canadian Magazine, Saturday Night and The University Magazine. For students, researchers and the general public, the database is nothing less than a window into the social and cultural life of the nineteenth and twentieth centuries. Libris is growing, and currently contains 129,256 citations, with annotations (and for Maclean's Magazine, comprehensive abstracts).

Simultaneous users: Unlimited

Posted by Lisa Petrachenko at 07:59 PM | Comments (0)

March 03, 2008

RefWorks Update

1. I have activated the attachments feature for your accounts. We have not done this for any of our users yet. Would you mind testing it and letting me know what you think? There is a limit placed on the amount of space that each person has - 25mb. Be aware that your attachments will not be visible in the RefShare module for copyright/licensing reasons.

2. Thanks to Sandy Gordon we now have a Export to RefWorks button available in the Library catalogue. We are still working out the kinks...so if you see any discrepancies in the citation...please forward the title and the problem to me.

3. There is an alternative to searching the library catalogue. You can search the library catalogue from within RefWorks itself. Go to the Search button and choose Online Catalog/Database. Then you have a choice of searching the UVic Catalog or the Law Libraray Catalog.

4. Guides - The Web of Science guide has been updated as well.

As always, let me know if you encounter any problems.

Posted by Inba Kehoe at 10:25 PM | Comments (0)

January 10, 2008

New Kiosk Terminals

Just to re-iterate what came out yesterday -- these entries have been posted to both the main loan desk and the information commons' blogs so everyone has the same information. Some poor thing got the runaround yesterday -- from ref. desk to loan desk and back to ref. desk so clearly it was the first day of the new routine! The loan desk staff are responsible for assigning the temporary netlink IDs -- the information below explains this a bit more.

Two new public access terminals (called Kiosks) have replaced two of the Mac stations in front of the loan desk and more will start to appear in the coming days. Gateway.uvic.ca will be accessible to anyone who uses these machines as well as anything that passes through the Ezproxy server. This includes a large number of library databases and still gives people the ability to search the catalogue. It is not until a user tries to access general internet pages that they will first be prompted for a username and password.

For library users requiring short-term internet access temporary Netlink accounts (one day duration) can be arranged through the Loan Desk. (For more information, please see the Main Loan Desk). Users requesting one of these logons are required to fill in the associated form and to show photo ID

TEMPORARY LOGONS FOR PUBLIC COMPUTER ACCESS
Hi all,
The following is a notice that has been distributed to the public access terminals in the library alerting members of the community of this coming change:
****************
In order to conform with security requirements of BCNET, the network service provider for BC’s higher education and research institutions, some changes have been made to the public access to McPherson Libraries computer facilities.
Beginning in August 2007 library users wishing to access the internet will be required to logon through the Public Access Logon page using their Netlink account.
Members of the community who do not have a Netlink account and wish to access the internet may wish to set up a Netlink Account at the Student Facilities Group in Computing and Systems Services, Clearihue Building (http://www.sfg.uvic.ca/access.htm#visitor).
Online public access to the UVic Libraries Gateway and associated resources will remain open to all users in the libraries.

Posted by Tracie Smith at 10:58 AM | Comments (2)

December 03, 2007

Refworks - Canadian Literary Centre

It looks like you cannot directly export references from the Canadian Literary Centre database at the moment. I've reported the problem to RefWorks and hopefully it will be fixed soon. In the meantime there is a work around;

In the Export Manager window ask for generic bibliographic management software --> copy the text from Record 1. See e.g. below. Go to Refworks and import the text with the academic search filter.

Let me know if you encounter any other problems with RefWorks.

Posted by Inba Kehoe at 12:11 AM | Comments (0)

November 27, 2007

RefWorks - Where Can I get this?

I've updated the SFX link for the "Where Can I Get This?" button in RefWorks.
Let me know if you encounter any problems.

Posted by Inba Kehoe at 01:55 PM | Comments (0)

November 20, 2007

Library Classroom

From Pia --

Hello everyone,

I have been told that classroom 130 will be ready by February 1st, 2008. For my own workshops this coming term, I will also be booking alternate space in other campus labs as I did this fall just in case. Please let me know if you have any questions.

Posted by Tracie Smith at 09:49 AM | Comments (0)

November 11, 2007

RefWorks Webinars

I've posted a few RefWorks Webinars in November and December. These are offered by RefWorks. The user will have to register online for the sessions.

The 2 sessions offered are:
- RefWorks Fundamentals
- RefWorks Advanced Features

Posted by Inba Kehoe at 07:07 AM | Comments (0)

September 19, 2007

Write N Cite with WORD 2007

I've created a separate handout with instructions on using Write-N-Cite with WORD 2007. It is been added to the RefWorks Workshops pages. Here is a direct link for your convenience:
http://gateway.uvic.ca/lib/instruction/refworks/writencite_word2007.pdf

Posted by Inba Kehoe at 12:32 PM | Comments (0)

September 13, 2007

printing

A message from Chris Smith about printing changes:

Just wanted to give you the news about the next stage in the printing upgrade. I'm not able to post to the Ref blog and I wonder if you'd mind passing this on s.v.p? It actually looks like the change will be happening next Monday not this Thursday. There may also be an announcement from IT Services, and I don't want to steal anyone's thunder, but just thought I'd give you a heads up.
Cheers, Chris

--------------------------------------------------------------------------------
Main Loan Desk

Printing upgrade
By Chris Smith on ILS/IT Issues
Hi all, On Thursday morning, September 13, Michael from IT Services will be replacing the HP9000 printers in the IC print stations with the new Xerox printers. This phase of the printing upgrade will significantly improve printing from IC workstations....




Posted by Tracie Smith at 08:09 AM | Comments (0)

September 04, 2007

ICA Hours

Not sure if this is going to change during the term, but currently, the ICA hours are from 11 am to 11 pm. Anyone needing help prior to 11 am can be directed to the loan desk.

Posted by Tracie Smith at 10:53 AM | Comments (0)

July 26, 2007

ArcGIS renewal notice

At the ArcGIS workstation, a license renewal reminder appears when people log on. Geography Dept., which administers the site license, has been negotiating a new contract and is awaiting the new license key. The software itself is working fine.

Posted by Lori Sugden at 11:21 AM | Comments (0)

July 17, 2007

Lexis workstation in Ref

Mark had to replace the ancient desktop that supported the Lexis connection in the Ref CDROM area.

Things to note:
1. Students will have to log on to the workstation
2. Printing will be directed to the public print stations.

Remember, that Lexis software is installed on all Information Commons workstations. Five people can log on to the account at one time.

If you need a refresher on how to use it, let me know.
Let me know if you have any other questions.

Posted by Inba Kehoe at 02:30 PM | Comments (0)

July 10, 2007

Write N Cite/RefGrabIT

Hi,

Just noticed that RefGrabIT and Write N Cite have to be installed in Room 080. Sent in a help desk request.

Posted by Inba Kehoe at 02:16 PM | Comments (0)

April 12, 2007

Printer issues on Ref machines

I just want to give everyone a heads-up that IT is aware of the problems (since tuesday, to my knowledge) that the ref machines are having connecting to the new printers and/or printer server, and Michael is working on fixing this as we speak.

There's no workaround that I know of, but I have observed that the colour printer usually works, and sometimes the far print station will work as well, but sometimes it won't. Also it seems we can still send print jobs to our office printers, as a last resort.

Also, logging in with your own netlink ID on the Uvic domain seems to work, according to the IC folks - this has been hit and miss for me as well.

That's all I know at present - we'll keep you updated as things develop. Just know that it's being worked on, so we don't need to send any more help desk requests at this time.

Posted by Tina Bebbington at 10:42 AM | Comments (0)

April 11, 2007

Note from Michael...

I had to troubleshoot a lot of printing problems while on the desk last night, and in discussion about the resulting help desk ticket, Micheal Stevens sent me the following information ...

"On the blog front, I’m a frequent flyer on the Information Commons Blog. http://gateway.uvic.ca/blogs/informationcommons/index.html I keep all the changes I make to the IC posted there as well as little tidbits of information to posted questions. Word on the street is the information I’ve been posting there has been quite helpful, if nothing more than for people to know what is going on."

I agree that his information is very helpful (if only I'd known!). With all of the changes happening in the IC (new printers, new copiers) and the changes yet to come, we can all read the IC blog to stay up to date with the new stuff.

Posted by Tina Bebbington at 10:02 AM | Comments (0)

March 27, 2007

Unfreezing printer stations

A quick and helpful note from one of the IC Assistants (thanks Megan!):

Hello reference librarians!

The last two times I've gone on my break at least one of the print stations has frozen (the list stays on the screen and you can't click on anything), so here are easy instructions for a quick-fix if you're desperate.


1. Press control + alt + delete
2. A large box should come up, click on the "End Task" button. This should take you to the desktop.
3. Double click on the icon on the desktop that says "Shortcut to Print Manager."

This should bring the normal screen that says 'Please Insert Your Card' back up and it should be fine (at least for a while). Restarting the computer might fix it for longer, but as a quick-fix in a pinch this should work just fine.

Posted by Tracie Smith at 02:37 PM | Comments (0)

February 08, 2007

Monitor resolution

FYI from John Durno --

A minor and temporary tweak has been made to the permissions for regular
IC users. The policy that disables access to the monitor settings has
been disabled, which means that users now have the ability to adjust the
monitor resolution, colour quality, etc on the IC machines.

The reason this change has been made is to accommodate a film crew that
will be working in the IC on Saturday morning, before the library opens.
They require the ability to change monitor resolutions of some of the
computers that will be featured in their film.

The resolution settings will be locked down again next week.

Posted by Tracie Smith at 09:07 AM | Comments (1)

February 06, 2007

Canadian Public Policy Collection

The ebrary reader required by this collection, is installed on all Info commons machines in Internet Explorer only. I've asked systems to install the ebrary reader in Firefox as well. This will be done when the new systems person starts...which I think will be soon. Stay tuned.

Posted by Tracie Smith at 08:47 AM | Comments (0)

November 22, 2006

Gateway printing - duplex

When I was doing AskRef last week I got a question from someone about Default Duplex printing - it is the norm in the computer labs and the student wondered why it was not in place in the library. I forwarded his question to John Durno, who gave the student and me this response...

"Thanks very much for your question re: double-sided printing.


It is hoped that we will be able to introduce default double-sided
printing in the new year. This project is presently on hold pending the
resolution of a couple of technical issues, notably an intermittent
problem with page sort order (sequential pages sometimes print out
non-sequentially). In a default duplex environment this issue would be
more serious than it currently is, given that it would not be possible
for users to manually resort non-sequential pages that have printed out
back to back."

John also told me..
"Another technical issue is that no one currently on staff knows how to update the disk image we're using for the Express terminals, so setting them to default duplex would be a bit of a project. My hope is that we can replace the Express terms with a Windows equivalent next year also.


And another issue I didn't mention to Seth was that the staff position with the main responsibility for the IC is currently vacant, so we have limited opportunity to address some of these issues at present."

Katy

Posted by Kathleen Nelson at 09:30 AM | Comments (0)

September 23, 2006

Workstation Use Policy

Jean has made copies of the computer workstation use policy. These are available in the 3rd drawer of the tall ref desk (in the drawer where the photocopy cards are located). Please let Jean know if we need more copies. thanks, Tracie

Posted by Tracie Smith at 04:05 PM | Comments (0)

August 17, 2006

ICA Training Binder

Thank you to everyone who was able to make the ICA training session this week. A copy of ICA Training Binder can now be found at the reference desk (under the Reference Desk manual binder). Please have a look through the contents as it is a great resource for answering computer related questions. You will also find a weekly copy of the ICA schedule at the front of the binder. If you have any questions please don't hesitate to ask Lynne S or Eileen Coyle (ICA supervisor).

Posted by lserviss at 10:57 AM | Comments (0)

August 14, 2006

testing categories

testing categories

Posted by Kathryn Paul at 01:18 PM | Comments (0)